Ratings & Reviews

Overall Rating

5(237 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Emily P. - |Recommended: YesLove it here Everyone who ... — Love it here Everyone who works here has been nice. Love my room, love the amenities. The place is a brisk 15 minute walk from where I work too.
response from property -Emily, thank you so much for your review! We could not be happier to learn that we have been able to do such an excellent job of making you feel right at home in our community.
Review From Modern Messagesubmitted by Kaitlyn S. - |Recommended: YesIt has been very welcoming ... — It has been very welcoming so far, and the move in process went very smoothly. I like where I am currently staying very much. I have adjusted quite nicely, and I would recommend to rent here at Arrive to anyone I know.
response from property -Kaitlyn, thank you so much for reviewing our community's atmosphere and your move-in experience! We know how stressful moving can be, which is why we work so hard to ensure our residents have everything they could possibly need. If there is anything else we may assist you with, please contact our office.
Review From Modern Messagesubmitted by Mark K. - |Recommended: YesFriendly staff, nice space,... — Friendly staff, nice space, good people 😊 Enjoy living here and the penn community is beautiful. Good place for young and or working professionals.
response from property -Mark, thank you so much for reviewing our customer service and atmosphere. Your encouragement means a lot to us.
Review From Modern Messagesubmitted by Sohyun P. - |Recommended: YesThe community space and peo... — The community space and people are great here. The printing is free, gym available free coffee and also there is a swimming pool. The people are willing and there to help all the time
response from property -Sohyun, thank you for your review and a 5-star rating. It sounds like you are taking advantage of the wonderful amenities we offer in our community. Please continue enjoying it.
Review From Modern Messagesubmitted by Alyssa C. - |Recommended: YesI really enjoy the amenitie... — I really enjoy the amenities and the views from my apartment. Additionally, our neighbors are quiet and considerate and the staff is very friendly and prompt in their work.
response from property -Alyssa, we want our community to be a place residents enjoy calling home, so it is encouraging to receive your incredible review. Thank you for the vote of confidence!
Review From Modern Messagesubmitted by Nathaniel R. - |Recommended: YesThe experience is awesome s... — The experience is awesome so far. Definitely an upgrade from where we were previously and the amenities are well maintained. The leasing specialists did a great job with giving us the tour and helping us with any requests.
response from property -Nathanial, welcome to the community! It makes our day to hear that you are settled in and feeling at home thus far. If there is anything you need, please do not hesitate to let us know.
Review From Modern Messagesubmitted by James K. - |Recommended: YesGood. Apartment itself is q... — good. Apartment itself is quiet and the location is close to university. Biggest problem is the construction noise which is still ongoing since last September
response from property -James, we appreciate your favorable feedback! We are thrilled that you are enjoying your home and our convenient location. Please don't hesitate to reach out to us at arriveuniversitycity@trinity-pm.com if there is any way to ease your discomfort because of the noise. Thank you!
Review From Modern Messagesubmitted by Xi L. - |Recommended: YesIt's cool living here Ever... — It's cool living here Everything is great So don't doubt coming. People are quite nice. You should not miss this place Believe in me. HHHH
response from property -Wow, what a fantastic review! Thank you for letting us know how much you enjoy our community. If we can ever be of assistance, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Yi-Ru T. - |Recommended: YesGreat The employees here ... — Great The employees here are all nice and willing to help. The gym is wonderful and also provide the mask, sanitization, and towel for every resident. Arrive University City is a excellent apartment
response from property -We are delighted to hear you are so pleased with our amenities and our team's service, Yi-Ri. Thank you very much!
Review From Modern Messagesubmitted by Arnold J. - |Recommended: YesVery clear communication ab... — Very clear communication about move-in. Had a great experience touring the apartment, and the leasing agents touring agents were helpful. Apartment is nice
response from property -Arnold, thank you so much for leaving a review of our customer service and homes. We are so glad that you have been thoroughly satisfied with your experience. If you ever need anything else, please feel free to contact our office.
Review From Modern Messagesubmitted by Alexandra H. - |Recommended: YesEverything is going well so... — Everything is going well so far Friendly staff, helpful staff, and beautiful building. Very excited to use all of the amenities and thrive as a student here
response from property -Alexandra, thank you for your review! It is great to know that we have succeeded in meeting your expectations in terms of our quality customer service, well-appointed facilities, and superior amenities. Please continue to take advantage of everything we have to offer.
Review From Modern Messagesubmitted by Qiao Z. - |Recommended: YesI had a great experience li... — I had a great experience living here and I just extended lease. One thing I think this community could be better is that if the leasing office can have drop-in hours for quick questions.
response from property -Qiao, thank you for sharing your feedback. It has been an absolute pleasure to provide you with the excellent living experience you deserve. That said, please feel free to contact our office to discuss your desire for drop-in hours, as we are always open to suggestions for improvement.
Review From Modern Messagesubmitted by Yuhao W. - |Recommended: YesI just moved in for a week ... — I just moved in for a week and the experience is quite good for now. I like the residential events the apartment hosted, such as free ice pops and breakfast.
response from property -Yuhao, welcome to your new home! We love hearing that you are enjoying our resident events. Please do not hesitate to let us know if we may assist you in any way as you settle in.
Review From Modern Messagesubmitted by Tianyi W. - |Recommended: YesI have a really great exper... — I have a really great experience of moving in the new apartment. These days I often go to the lounge at 6th floor playing pool and shuffleboard. It is very interesting and relaxing.
response from property -Tianyi, it is a pleasure to know that you enjoy our amenities and being a resident of our community. We appreciate your positive feedback and review.
Review From Modern Messagesubmitted by Duc M. - |Recommended: YesGreat experience living her... — Great experience living here Resigned my lease to live here again and I couldn't ask for a better community to be a part of. The staff are great and the ammenities are great with a great location
response from property -Duc Minh, it is uplifting to hear that you enjoy our community enough to renew your lease. Thank you for taking the time to share your positive thoughts with us.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arrive University City, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arrive University City, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose