Ratings & Reviews

Overall Rating

5(199 reviews)98.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Duc M. - |Recommended: YesEverything here has been gr... — Everything here has been great so far. The community is very welcoming and all of the staff are very helpful. It feels very clean which is important especially with Covid so I feel safe and comfortable living here.
response from property -Thank you for your review, Duc Minh. We are happy to hear you are comfortable in our community and that your neighbors have been so welcoming. Please do not hesitate to let us know if there is anything more we may do to assist you.
Review From Modern Messagesubmitted by Xizhou Z. - |Recommended: YesIt’s been my third year liv... — It’s been my third year living here. Enjoy everything so far. Thanks the management team and staff to help the residents studying safe and hope things would get better soon.
response from property -Hello Xizhou, thank you so much for being our loyal resident of three years! If we may ever be of assistance, please do not hesitate to reach out.
Review From Modern Messagesubmitted by Qiao Z. - |Recommended: YesThe view is great, amenitie... — The view is great, amenities are well done and everyone is friendly. Just one thing is that fire alarms telling residents nothing happens ring for a long time. Would be better if an email explaining current suitation can be shared with residents of the alarm was errorlessly triggered.
response from property -Thank you for the glowing review, Qiao. We appreciate your feedback about our alarm system and will be sure to pass it on to the rest of the team. If there is anything else we may do for you, please feel free to stop by our office.
Review From Modern Messagesubmitted by Man W. - |Recommended: YesThe apartment is great I’m... — The apartment is great I’m satisfied with the package storage services. I enjoy the security of the building. It would be safer if delivery men are not allowed to go up to apartments as I sometimes see them being allowed to do that.
response from property -Thank you for sharing such positivity with us. Knowing that our efforts are making life a bit easier for you is encouraging to us.
Review From Modern Messagesubmitted by Sandeep R. - |Recommended: YesAmazing apartment complex w... — Amazing apartment complex with top notch amenities. Extremely convenient location in University City, close to undergraduate campuses and hospitals
response from property -Sandeep, thank you so much for your review! We are delighted to learn that our amenities and accessibility have left such positive impressions on you. Feel free to get in touch if you need anything else from us.
Review From Modern Messagesubmitted by Marissa E. - |Recommended: YesArrive University City has ... — Arrive University City has been a wonderful apartment building to live in. I always feel extremely safe with the security that we have, and I enjoyed all of the amenities they provided before COVID restrictions and lockdowns. The pool deck has been my favorite place to hangout during my downtime, especially in the summer when it was warm.
response from property -Marissa, thank you for your outstanding feedback about your experience in our community! We hope you will continue to enjoy our top-notch amenities and the peace of mind you have with us. We appreciate you too!
Review From Modern Messagesubmitted by Hyunjee J. - |Recommended: YesIt is not a bad experience ... — It is not a bad experience with arrive university. Facility manager was really friendly and tried to help set up my moving. Also, staffs were good.
response from property -Hyunjee, we appreciate your review. We will be sure to let the team know that they have been friendly and helpful.
Review From Modern Messagesubmitted by Zareena C. - |Recommended: YesGood place to live. Close t... — Good place to live. Close to hospitals, good restaurants and easy access to center city. Amenities are great as well. Can be noisy sometimes especially with all of the construction going on.
response from property -Zareena, thank you for sharing your experience with us. It is fantastic to see that you are taking advantage of everything our community has to offer, and we also look forward to the completion of our ongoing construction. In the meantime, if there is anything else we may do to improve your time here, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Briana D. - |Recommended: YesI have lived here about thr... — I have lived here about three months now and everything has been great Anytime there is a problem the staff and maintenance crew have always been ready to help and are very friendly.
response from property -Briana, it has been a pleasure to have you here for the past three months. Thank you for your review.
Review From Modern Messagesubmitted by Lucia P. - |Recommended: YesThe staff here is friendly ... — The staff here is friendly and helpful. Maintenance is always on time. I have really enjoyed living here. However, there have been a couple issues with package delivery system not giving notifications, package went missing, given wrong apt. . However, these have not really taken away from the overall experience.
response from property -Lucia, thank you so much for your encouragement of our friendly team members. Please know that we would be happy to discuss your concerns with package delivery so we may make sure they do not continue going forward. You may email us at arriveuniversitycity@trinity-pm.com.
Review From Modern Messagesubmitted by Neira A. - |Recommended: YesThe staff at arrive have be... — The staff at arrive have been incredible and made my experience amazing here so far Even though I have only moved recently, I see this place as my new home.
response from property -Welcome home, Neira! We are happy to hear that you are feeling so at ease already. We are truly fortunate to have assembled such a wonderful team, who are so passionate about delivering exceptional service.
Review From Modern Messagesubmitted by Marie S. - |Recommended: YesI really like the convenien... — I really like the convenience in terms of location, facility, and package receiving service It is a pity that due to the current public health situation I don't really feel like using common facilities gym, pool etc. but some time I'd love to. I wish the pool was bigger but having a pool itself probably is special as an apartment already.
response from property -Marie, thank you for sharing such a positive review with us! We hope that someday soon, you feel comfortable using all the wonderful amenities we have to offer. Until then, please let us know if there is anything else we may do to help you feel more at home.
Review From Modern Messagesubmitted by Jamal A. - |Recommended: YesThe staff is very kind and ... — The staff is very kind and helpful, and the place is wonderful with its details, facilities, health club and various lounging places the place is great
response from property -Jamal, we are so glad that our team's friendly and attentive service has left such a great impression on you. We are eager to continue serving you to the best of our ability while you enjoy our quality amenities and facilities.
Review From Modern Messagesubmitted by Taylor F. - |Recommended: YesStaff are kind and helpful.... — Staff are kind and helpful. Amenities are beautiful. Maintenance is timely. The location is great if you work in the University City area. The only downside is the distance from Center City.
response from property -Taylor, thank you for the incredibly encouraging review! Our team's attentiveness is foundational to the care of each resident. Our convenient location and practical amenities were chosen with your comfort in mind. It is great to hear that you are satisfied.
Review From Modern Messagesubmitted by Thomas K. - |Recommended: YesI moved in over the summer ... — I moved in over the summer and have had a very pleasant expierences so far. The Staff is great On site amenities are great Good place to hunker down in these trying times
response from property -Thomas, we appreciate your sharing your outstanding review. Knowing that you are satisfied with your decision to make a home here puts a smile on our faces. Thank you for acknowledging our incredible team.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arrive University City, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arrive University City, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose