Ratings & Reviews

Overall Rating

4(121 reviews)97.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Arrive at university city i...Review From Modern Messagesubmitted by Claudia Z. - |Recommended: YesArrive at university city is a just what you Steve looking for. The apartments have a great layout, eco-friendly, and a lot of resident activities.
So far, so good. The staff ...Review From Modern Messagesubmitted by Jennifer A. - |Recommended: YesSo far, so good. The staff is friendly and helpful. The other residents are a little noisy I tried unsuccessfully to watch some TV in the residents' lounge but it was impossible to hear over the shouting of my neighbors . The pool is pleasant I wish it could be open year-round.
Good living space. Comforta...Review From Modern Messagesubmitted by Leanne L. - |Recommended: YesGood living space. Comfortable, well-ventilated. Helpful staff on-site 24 7. Common spaces can get loud at times because there are lots of children
It's very good apartment he...Review From Modern Messagesubmitted by Hua W. - |Recommended: YesIt's very good apartment here. I think the staff here are very friendly and everything is so convenient. I think the only regret is the view isn't so good outside my window...
response from property -Thank you for your feedback. We hope that you continue to enjoy calling our community home.
First few days have been gr...Review From Modern Messagesubmitted by Anthony D. - |Recommended: Yesfirst few days have been great. the staff has been very helpful and kind, there are no complaints on my end. looking forward to getting to know the rest of the community
response from property -Thank you for your review. We are happy to have you as a member of our community.
Great staff and amenities -...Review From Modern Messagesubmitted by Alicia L. - |Recommended: YesGreat staff and amenities -- have enjoyed my stay here A bit pricey for the city of Philadelphia generally but otherwise it's very convenient
response from property -Thank you for your review. We hope that we continue to meet your expectations.
I just moved in two weeks a...Review From Modern Messagesubmitted by Yibing Z. - |Recommended: YesI just moved in two weeks ago. I have to say I like this community and neighborhood. I adore the common space on the 6th floor and I really enjoy the gym and swimming pool. I hope we can have more events held in the community. Besides, I hope every event printed on the posters in the elevator will hold on time instead of being canceled. For example, the Yoga on Sunday got canceled. The Monday breakfast on the go wasn't provided in the lobby after 7 AM.
response from property -Thank you for your review. We are happy to provide an exceptional community experience.
I have been living at Arriv...Review From Modern Messagesubmitted by Farah C. - |Recommended: YesI have been living at Arrive for two years and I absolutely love it. 24 hr concierge can't be beat, and they are always very helpful. They are pet-friendly, accessible, and all the apartments have tons of natural light. The amenities are incredible, and there are many free events throughout each month. Not to mention, they make my Mondays so much better with free breakfast in the lobby
response from property -Thank you for your feedback. We are happy to be of service.
Conveniently located in Uni...Review From Modern Messagesubmitted by Meghana K. - |Recommended: YesConveniently located in University city, a quick walk to the hospitals and universities in West Philly. Lots of restaurants in the area. PHS Pop Up Garden in the backyard
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
Mostly everything is good. ...Review From Modern Messagesubmitted by Robert P. - |Recommended: YesMostly everything is good. The regular weekly staff are exceptional, and Ryon in particular has gone out of his way many times to assist me. 100 excellence with Ryon. What I see is that the weekends are where things suffer a bit because of maximum resident needs for interface with Arrive staff, coupled with minimal and sometimes less experienced staff on duty. Things happen like the Comcast Verizon keys have gone missing and no one knows where they may be. No one could tell the tech workers which telecom electrical room they needed access too, etc. That cost me and the tech 1.5 hours wasted time and countless trips up and down the elevator to try various keys that didn't work, all before any actual work could be accomplished. Ryon had to call the manager, and ultimately get access to the telecom room with some kind of master key. Thanks Ryon The weekend is when most residents spend the most time in and around their apartments and that is when the office is short staffed. Many residents have significant wait time while the one or two Arrive employees are attending other residents. This why only 4 stars.
response from property -Thank you for your review. We are happy to hear that you enjoy calling our community home.
I have been very happy with...Review From Modern Messagesubmitted by Corinne B. - |Recommended: YesI have been very happy with my experience from the cleanliness to the safety that I feel in the apartment complex. Looking forward to a great year here
response from property -Thank you for sharing these comments. We hope that you continue to enjoy calling our community home.
My favorite feature about t...Review From Modern Messagesubmitted by Ming C. - |Recommended: Yesmy favorite feature about this apartment is they don not have a limitation on time to pick up my packages. the services is pretty good as well. the only thing is the coffee maker don't really been taken care
response from property -Thank you for your review. We will use this feedback to help better meet your housing needs.
Really great experience dur...Review From Modern Messagesubmitted by Yao S. - |Recommended: YesReally great experience during the apartment tour Close to UPenn, walking distance. While communicating with officers of Arrive University City via emails, they provide helps that I need.
response from property -Thank you for your review. Please let us know if we may provide additional assistance.
There was no issues during ...Review From Modern Messagesubmitted by Ally H. - |Recommended: YesThere was no issues during the move in process which occurred last week. Just got internet hooked up as well. Everyone greets me with a smile.
response from property -Thank you for your review. We are happy to provide a smooth move-in process.
It's in a good location, g...Review From Modern Messagesubmitted by Rachel D. - |Recommended: YesIt's in a good location, great amenities. I took away 1 star because, the windows don't open in our apartment. Also, very sensitive smoke alarms when you use the oven. You can't stay at the pool area 1 minute past 10pm. They have a lot of extra perks, like free yoga and bootcamp classes, and free mini massages, catering food in by the pool etc.. although I haven't had a chance yet to take part in any of these, I look forward to it
response from property -Thank you for your review. Please submit maintenance requests for your windows and we will be happy to assist you.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive University City", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive University City", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose